Reference

Privacy Policy for Your Account

We keep your account data, wallet records and device signals tied to clear privacy steps, so you know what we collect before you open an account.

DANA data contextOVO account recordsGoPay wallet checksQRIS transaction trail
permata805 Privacy Policy for Your Account
PRIVACY HELP

Contact Paths for Privacy Requests

Privacy questions should reach the team that can see your account trail, not a public chat room.

Live Chat Use live chat from the account menu for privacy questions about login sessions, cookies…
Email Request Send email from your registered address when you want a copy, correction or deletion…
Account Menu Head to Profile, then Security, to update password, phone number and device access.
ACCOUNT PROTECTION

How We Handle Your Data

Privacy work happens inside the account flow you use every day. We separate identity details, payment references and game-session records so a wallet check does not expose more than it needs.

Account Data

We collect the details needed to create and maintain your account, including username, phone number, password status and contact channel. This lets us verify you before changing privacy settings or answering data requests.

Payment Records

DANA, OVO, GoPay and QRIS references are stored as transaction records, not as open wallet access. We use them to match deposits, withdrawals, dispute checks and account ownership questions raised through support.

Cookie Use

Cookies remember your session, language choice and basic device state, so you do not repeat login steps on every page. You can clear browser cookies, but the next visit may require a fresh sign-in.

Device Signals

We check device type, IP pattern and login time when your account opens Sic Bo, Sportsbook or wallet pages. A sudden device change may trigger extra checks before sensitive data is shown.

Retention

We keep account and transaction records only for operational, security and legal needs. Older support tickets and session logs are kept separately from active wallet actions, then restricted when they are no longer needed.

Change Requests

You can ask us to correct contact details, review stored account data or close data linked to an inactive account. We confirm identity first, because privacy changes can affect login access and withdrawal checks.

Questions About Your Privacy Rights

Use these answers when you want to understand exactly how your privacy request moves through our system. Each answer focuses on account data, payment references, cookies, device checks and the support steps we use before making changes to your record.

We collect the details needed to open and protect your account, such as username, phone number, password status, login time and contact channel. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

We keep payment references so your deposits, withdrawals and balance questions can be matched to the right account. The record usually includes method name, time, amount reference and transaction status, not open access to your wallet.

Yes. Contact us from your registered email or live chat after login, then tell us which field needs correction. We may ask for phone verification before changing contact details or payment-related account records.

Cookies help keep your session active, remember language choices and reduce repeated login prompts. If you clear cookies on Chrome or Safari, you may need to sign in again before viewing wallet or account pages.

Only support and account-security staff who need the case can view your request. They see the ticket, account identifier and relevant logs, while unrelated game-session details stay outside the request unless needed for verification.

Send the request from your registered contact channel and include your username. We first check open transactions, support tickets and local legal requirements before closing or restricting stored data linked to the account.

Yes. If access or eligibility is involved, it depends on local law and is available only where local law permits. We may keep verification records needed to show why access was allowed, restricted or closed.